Measure the width and height of the window frame edge. We recommend measuring at the top, middle, and bottom for width, and on both sides for height, using the smallest measurement. If you are unsure, simply send us a photo of your window with a tape measure visible, and our team will guide you.

Yes, we ship worldwide to over 40 countries including the US, UK, EU, Australia, and Canada. We offer sea freight for bulk orders, air freight for urgent orders, and express couriers (DHL/FedEx) for samples and small orders.

PET mesh is a high-density, eco-friendly plastic mesh that is excellent for standard insect protection and offers great airflow. 304 Stainless Steel mesh is heavy-duty, rust-resistant, and highly recommended for pet-proof doors as it can withstand scratches and bites from dogs and cats.

Absolutely. We provide full OEM/ODM services, including custom sizing, logo printing on frames and packaging, Pantone color matching, and custom carton design. We help global brands launch their own product lines.

For custom orders, production typically takes 15-25 days depending on the quantity. Sea freight usually takes 15-35 days, while air freight and express shipping take 5-10 days. We will provide a tracking number once your order is dispatched.

Yes, we highly encourage samples. We can produce a custom-sized sample for you to verify the quality, mesh type, and color before proceeding with bulk manufacturing. Sample costs are usually refundable upon a bulk order.